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Project Management of Email Consolidation

Summary

Email consolidation for the UK entity of a major global insurance organisation.

Challenge

Apart from the challenge of migrating 12,000 user accounts, the UK email infrastructure had also become highly integrated into other IT systems and services. In addition, the business received regular and granular reports about email usage, routing and read receipts to mitigate a past experience of fraud.

Approach

An initial audit identified shortcomings of the proposed centralised platform, which resulted in the delivery of a number of change requests to uplift the service. An intensive period of testing was delivered to provide assurances to the business community ahead of a migration to the centralised service.

Outcome

Reduced cost of ownership and in many respects an improved level of service from the centralised platform.

Stratiformis

  • Formed in 2007 to deliver Strategic Advisory and Transformation Delivery Services
  • Unique mix of business, IT and change skills that provide a broad understanding of the drivers, challenges and methodologies for the successful implementation of change within an organisation
  • Operating predominantly in the Insurance and the Telecommunication sectors
  • Highly experienced consultant team working in close partnership with our clients

Contact us

Stratiformis Consulting Ltd
68 Lombard Street
London, EC3V 9LJ
Phone: 020 786 81817
Fax: 020 786 81800
Email: enquiries@stratiformis.co.uk